Support
Frequently Asked Questions
Everything you need to know about SensoryWave.
Getting Started
What is SensoryWave?
A calming sensory platform for autism, misophonia, tinnitus and sensory processing needs combining AI music, soundscapes, a fullscreen sensory room and learning tools.
Is there a free trial?
Yes! 24-hour free trial with 2 free AI songs — no credit card required.
Do I need to download an app?
No. SensoryWave works in your browser on any device.
How much does it cost?
SensoryWave offers a 24-hour free trial — no credit card needed. Then continue for $9.99/month. Cancel anytime. All prices in USD.
Misophonia
How does SensoryWave help with misophonia?
We provide masking sounds to help cover trigger sounds like chewing or tapping.
Will this cure misophonia?
SensoryWave is not a medical treatment. It helps manage daily impact. Always work with a healthcare professional.
Tinnitus
How does SensoryWave help with tinnitus?
Sound therapy principles help shift focus away from ringing — especially helpful at night.
What sounds work best?
White noise, pink noise, rain and ocean waves are popular.
Is sound therapy safe?
Yes at comfortable volumes. Not a substitute for medical advice.
Autism & Sensory Needs
Is SensoryWave suitable for children with autism?
Yes, for children and adults. Caregivers can set up profiles for each person they support.
What is the Sensory Room?
A fullscreen immersive experience pairing calming visuals with sound — ideal for sensory overload or wind-down routines.
Can caregivers manage multiple profiles?
Yes. Create and save separate profiles for each child or client.
Account & Privacy
How is my data protected?
Stored securely via Supabase, payments via Stripe, compliant with Australian Privacy Act 1988 and Queensland privacy law.
Can I cancel anytime?
Yes, no lock-in contracts.
How do I delete my account?
Email hello@sensorywave.care — processed within 30 days.
Is SensoryWave available outside Australia?
Yes, worldwide. Pricing in USD.